Private Beta Guide

Use this guide after you receive a private-beta invitation. The beta is invitation-only; this page is not a self-enrollment form.

Before You Join

Your invitation should name the feedback contact, explain the current beta purpose, and link the consent summary that applies to your participation. Ask questions before you accept. Keep a copy of the invitation and consent summary for your records.

Participation is optional. You can stop participating or ask for account deletion through the invitation contact or the normal support route.

Use test payment details only

Private-beta billing exercises use Stripe test mode. Do not enter a real card number, bank account, or other live payment information. Follow only the test-billing instructions supplied by the beta owner.

Your First Useful Path

1. Accept the invitation and create your account. Use the normal registration, verification, sign-in, and two-step security flow.
2. Choose one real goal. Try a public hub, create a private setup, connect a client, or use an SDK path that matches why you joined.
3. Complete one useful interaction. Account creation alone is not first value.
4. Check what the product shows. Review Dashboard, status, limits, Billing, and the owner page for what you used.
5. Return on another day. A later useful activity helps show whether the product remains useful after setup.

Start with Quick Start or the First Successful Setup if your invitation does not name a more specific route.

What We Measure

The beta uses aggregate, privacy-safe milestones such as registration, onboarding, first value, successful return activity, latency, errors, support load, and reliability. The activation measurement does not store prompts, replies, memory content, email addresses, tokens, credentials, or secret material in milestone metadata.

Thalovant keeps the invitation and consent record in a restricted operational system. The repository evidence used for release decisions contains only random participant IDs, timestamps, aggregate counts, accountable owner roles, and opaque evidence references.

Account copy

Download your retained account data from Profile before deletion if you want a copy.

Safe support

Share the page, goal, visible status, and request ID—not tokens, setup links, connection files, or private content.

Stop anytime

Contact the invitation owner or support to withdraw, request deletion, or ask what evidence remains restricted.

Get Help

Use Get Support for setup, access, billing, runtime, or reliability questions. Mention that you are in the private beta and use the pseudonymous case reference provided by support. Never post passwords, API keys, recovery codes, payment details, private customer data, prompts, replies, setup links, or connection files.

For a broad outage, check the visible status information before changing your setup. For a security, privacy, account-takeover, cross-tenant, or unsafe-response concern, stop the affected activity and contact the invitation owner or support immediately.

Leave or Delete Your Account

1. Contact the invitation owner or support and say whether you want to withdraw only or also delete the account.
2. Download an account export from Profile first if you want a retained copy.
3. Use the normal account deletion action. Deletion also erases linked activation and product telemetry associated with the account.
4. Ask the invitation owner to confirm that your pseudonymous record is no longer used as active cohort evidence.

Read Profile and Security for the export, retention, session, and deletion behavior.

Start the first path Prepare a support request