Name and avatar
Set a display name, choose an avatar style, and keep your profile readable for teammates.
Profile and Security
Profile is your account and security center.
Use Profile for personal security questions. Use Billing for plan limits, Hubs for hub setup, Clients for connection files, and Permissions for access.
Start Here If
Section titled “Start Here If”- two-step sign-in blocks a sensitive action;
- connection file access is blocked;
- recovery codes are missing;
- an active browser looks unfamiliar;
- account security needs review before you continue setup.
At a Glance
Section titled “At a Glance”| Security question | First check |
|---|---|
| Two-step sign-in blocks an action | Confirm the authenticator app and recovery codes. |
| Connection file access is blocked | Review two-step sign-in before returning to Clients. |
| An active browser looks unfamiliar | Remove old sessions before continuing setup. |
| The question is about plan limits | Open Billing instead of changing Profile. |
What You Can Manage
Section titled “What You Can Manage”Two-step sign-in
Enable an authenticator app, generate recovery codes, and protect private connection files.
Current devices
Review active browsers, remove old sessions, and set how long an idle browser stays signed in.
Plan summary
See hub, client, permissions, daily limits, hub address, listing, and help details.
Two-Step Sign-In
Section titled “Two-Step Sign-In”Two-step sign-in protects sensitive account actions and private connection files. When required, your account may be limited to security settings until it is set up.
Keep recovery codes somewhere safe outside Thalovant. Each code works once when the authenticator app is unavailable.
Active Browsers
Section titled “Active Browsers”Use active browser controls to:
- identify the current browser;
- remove old sessions;
- remove every other session;
- set a shorter or longer idle sign-out time.
Before Getting a Connection File
Section titled “Before Getting a Connection File”Because client connection files behave like passwords, check Profile first when access is blocked or sensitive:
- Confirm two-step sign-in is enabled and working.
- Confirm recovery codes are stored safely.
- Remove browser sessions you no longer recognize.
- Return to Clients and get the connection file only when you are ready to place it with the connecting app or device.
Destructive Actions
Section titled “Destructive Actions”Profile can include account actions that cannot be undone. Read the confirmation text carefully and do not use account actions to fix a hub or client issue. Those issues belong on Hubs, Clients, Permissions, Skills, Dashboard, or Live Map.
Profile Is Ready When
Section titled “Profile Is Ready When”Profile is ready when:
- your name and avatar are recognizable to teammates;
- two-step sign-in is enabled when required;
- recovery codes are stored somewhere safe;
- old browser sessions are removed;
- you know whether the next question belongs in Profile or another page.