Name and avatar
Set a display name, choose an avatar style, and keep your profile readable for teammates.
Profile and Security
Profile is your account and security center.
Use Profile for personal security questions. Use Audit for account trail, session history, and a support-safe history packet. Use Billing for plan limits, Hubs for hub setup, Clients and Connections for setup links and connection files, and Permissions for access.
Start Here If
Section titled “Start Here If”- two-step sign-in blocks a sensitive action;
- setup link or connection file access is blocked;
- recovery codes are missing;
- an active browser looks unfamiliar;
- account security needs review before you continue setup.
At a Glance
Section titled “At a Glance”| Security question | First check |
|---|---|
| Two-step sign-in blocks an action | Confirm the authenticator app and recovery codes. |
| Setup material access is blocked | Review two-step sign-in before returning to Connections. |
| An active browser looks unfamiliar | Remove old sessions before continuing setup. |
| You need account trail or session history | Open Audit before asking support. |
| The question is about plan limits | Open Billing instead of changing Profile. |
What You Can Manage
Section titled “What You Can Manage”Two-step sign-in
Enable an authenticator app, generate recovery codes, and protect private setup material.
Current devices
Review active browsers, remove old sessions, and set how long an idle browser stays signed in.
Plan summary
See hub, client, permissions, daily limits, hub address, listing, and help details.
Two-Step Sign-In
Section titled “Two-Step Sign-In”Two-step sign-in protects sensitive account actions, setup links, and private connection files. When required, your account may be limited to security settings until it is set up.
Keep recovery codes somewhere safe outside Thalovant. Each code works once when the authenticator app is unavailable.
Active Browsers
Section titled “Active Browsers”Use active browser controls to:
- identify the current browser;
- remove old sessions;
- remove every other session;
- set a shorter or longer idle sign-out time.
Use Audit when you need to compare session history or export safe support context. Use Profile when you need to remove sessions or change security settings.
Before Getting a Connection File
Section titled “Before Getting a Connection File”Because setup links and client connection files behave like passwords, check Profile first when access is blocked or sensitive:
- Confirm two-step sign-in is enabled and working.
- Confirm recovery codes are stored safely.
- Remove browser sessions you no longer recognize.
- Return to Connections and get setup material only when you are ready to place it with the connecting app or device.
Destructive Actions
Section titled “Destructive Actions”Profile can include account actions that cannot be undone. Read the confirmation text carefully and do not use account actions to fix a hub or client issue. Those issues belong on Hubs, Clients, Permissions, Skills, Dashboard, or Live Map.
Profile Is Ready When
Section titled “Profile Is Ready When”Profile is ready when:
- your name and avatar are recognizable to teammates;
- two-step sign-in is enabled when required;
- recovery codes are stored somewhere safe;
- old browser sessions are removed;
- Audit has been checked when session history or support evidence matters;
- you know whether the next question belongs in Profile or another page.