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Find Your Way

Use this page when you are inside Thalovant and need the fastest route to the right answer.

The app gives you three simple helpers: resource search, Help and resources, and page context for support.

  • you know a hub, connection, or permission name but not where it lives;
  • you are on a page and want the matching docs;
  • you need to copy safe support context;
  • you are stuck and want the next best page.
NeedUse
Find a resourceUse the search field at the top of the app.
Jump from a page to docsOpen Help and resources from that page.
Ask for help safelyCopy support context and remove secrets.
Understand a locked actionOpen Billing or Known Limits first.
Diagnose a symptomStart with the Troubleshooting Index.

Use the search field at the top of the app when you know the name of a hub, connection, or permission set.

  1. Focus search. Use the top search field or the keyboard shortcut shown inside it.
  2. Type the resource name. Search works best with names, slugs, or clear words from the item.
  3. Open the matching result. The result takes you to the page that owns that item.

If search says no matching resources, check whether the item belongs to another hub, uses a different name, or is hidden by your current plan.

Help and resources is the safe handoff point when you do not know where to go next.

Search docs

Best when you know the symptom or page name.

Open related areas

Best when you came from a product page and need the closest guide.

Copy context

Best before asking for help. It includes page and plan context without secrets.

Ask the community

Best for public setup questions after removing private material.

If the app saysRead
ConnectionsConnections or Clients and Connections
ACLsPermissions
Store or SkillsSkill Sets
TopologyLive Map
Analytics or Top 15 explorerAnalytics
LockedBilling and Plans or Known Limits
  1. Name what you see. Use the visible status, button text, or page name.
  2. Open Help and resources. Keep the source page attached when possible.
  3. Search docs with the visible words. Try phrases like client offline, setup link expired, or button locked.
  4. Copy support context if needed. Add what you expected, what happened, and what changed recently.
  5. Remove secrets before sharing. Never include setup links, connection files, passwords, tokens, or payment details.

You are on the right path when:

  • the docs page matches the words you see in the app;
  • the page tells you the first action;
  • the next check belongs to one clear area;
  • support context is safe to share if you need help.
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