Healthy
The client has checked in recently and has no current warning.
Live Map
Live Map shows hubs and client connection state.
Use it after at least one client has connected to a hub.
Use Live Map When
Section titled “Use Live Map When”- Live Map is stale or not updating;
- the map is empty;
- a client is missing;
- something is not showing where you expected;
- filters may be hiding healthy or warning items;
- Dashboard and Live Map do not match.
At a Glance
Section titled “At a Glance”| Question | Simple answer |
|---|---|
| What is Live Map? | A visual view of hubs and client connection state. |
| When should I use it? | When you need to check what is connected now. |
| What does stale mean? | The client exists, but the latest update is old. |
| What does missing mean? | The client exists, but no live update is available. |
| Where do I fix issues? | Usually Clients, Permissions, Hubs, or Dashboard. |
Health Language
Section titled “Health Language”Stale
The client exists, but its latest update is old.
Missing
The client exists, but no live update is available.
Warning
The connection has a warning that needs review.
Read the Overview
Section titled “Read the Overview”Start with the summary bar before opening details.
Total hubs
How many hubs are shown.
Client health
Whether clients are healthy, stale, missing, or warning.
Warnings
Connections that need review.
Active filters
Why the map may show only part of the workspace.
Troubleshooting Flow
Section titled “Troubleshooting Flow”When something looks wrong in Live Map:
- Clear filters and refresh.
- Select the hub. Confirm the hub is ready.
- Check the client state. Healthy means recent. Stale means old. Missing means no live update.
- Open the client. Confirm setup link, connection type, and hub choice.
- Open Permissions. Confirm the client can do the expected work.
- Return to Dashboard. Confirm the attention item matches what you saw.
Controls
Section titled “Controls”Use the Live Map controls to:
Search
Search by hub or client when you know the name.
Filter
Narrow the map by state so attention items are easier to scan.
Hide healthy clients
Reduce noise when you only need stale, missing, or warning updates.
Refresh
Refresh the list and live state before acting on an old update.
Focus
Inspect one hub without losing the broader map context.
Common Patterns
Section titled “Common Patterns”Client missing
Open Connections and confirm it is active, attached to the expected hub, and using the right setup material.
Client stale
Check whether the app or device has stopped sending fresh activity.
Hub has no clients
Create or attach a connection, then check permissions and setup material.
Warning
Open the related hub or client details for the latest status.
Live Map Looks Right When
Section titled “Live Map Looks Right When”Live Map looks right when:
- the hub you expect is visible;
- the client appears under the right hub;
- filters are not hiding the item you are looking for;
- healthy, stale, missing, and warning states match what you expect from the connected app or device;
- Dashboard shows the same overall story.