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How Thalovant Works

Use this page when the product words still feel mixed together.

The whole model is small:

A hub is where a client connects. Permissions decide what that client can do.

Word Meaning
Workspace Your Thalovant account area.
Hub The place a client connects to.
Client The app, device, voice room, browser flow, or agent that connects.
Permissions The access a client has on a hub.
Skills What a hub can do.
Runtime Shared settings for skills, such as language, location, and speech.
Dashboard The workspace health summary.
Live Map The live view of hubs and clients.

The order matters because later choices depend on earlier ones:

  1. Plan first: you need to know what the workspace can create.
  2. Hub second: the client needs a destination.
  3. Connection third: permissions are easier to read when the client already exists.
  4. Permissions fourth: access should match the client purpose.
  5. Dashboard and Live Map last: verification tells you whether the setup is healthy.
Item Question it answers Healthy sign
Billing What does my plan allow? The plan shows room for the thing you want to create.
Hub Where does the client connect? The hub is ready and is set as public or private as expected.
Connection What app, device, or browser flow is connecting? The client is active, clearly named, and attached to the right hub.
Permissions What is allowed? The client is allowed to do only what it needs.
Dashboard What needs attention? The summary and alerts match what you expect.
Live Map What is connected now? Connected, stale, and missing clients are easy to spot.

Use this loop whenever you are unsure where a problem belongs:

  1. Start with Billing when a button is unavailable or you cannot create something.
  2. Open Hubs when the place to connect is the question.
  3. Open Connections when an app, device, or agent is missing or stale.
  4. Open Permissions when access is wrong.
  5. Open Dashboard for the workspace summary.
  6. Open Live Map to see what is connected now.

Create a separate hub when you need a different place to connect to, a different public/private setting, or different skills.

Create a separate connection when a different app, device, or purpose needs its own setup.

Create separate permissions when two clients should not be allowed to do the same things.

Change skills or runtime only when the default setup cannot do what the hub needs.

After this feels clear, set up one client.

Build the first setup